Support
Need help with one of our apps? Here's how to reach us.
Contact us
Email support@number11software.com and include:
- The name of the app.
- Your device and operating system version.
- What happened, and what you expected to happen.
- Screenshots, if you have them.
Billing, cancellation, and refunds
You can cancel your subscription at any time by emailing support@number11software.com, or from your account settings where that option is available. It stays active until the end of your current billing period, and you won't be charged again.
Refunds are considered on a case-by-case basis. To request one, email support@number11software.com.
If you bought through the Apple App Store or Google Play, cancel in your store account settings and request any refund from the store.
Your account and data
To delete your account, email support@number11software.com from the address on your account. Our Privacy Policy explains how we handle your information.